WorldSmeHub - Global AI-Powered SME B2B Marketplace

Legal

Terms & Conditions

By becoming a member of WORLDSMEHUB AI SOLUTIONS LTD you agree to these Terms & Conditions. Please read them carefully.

Last updated: March 28, 2026 English
Important: These Terms & Conditions are binding on all members of the WORLDSMEHUB AI SOLUTIONS LTD Platform. By registering or continuing to use the platform you confirm that you have read, understood and accepted all provisions of these Terms.

1Parties

Platform Operator

  • Company: WORLDSMEHUB AI SOLUTIONS LTD
  • Website: www.worldsmehub.com
  • E-mail: info@worldsmehub.com

Hereinafter referred to as "Platform" or "WorldSMEHub".

Member

  • Any natural or legal person who registers on the Platform and accepts these Terms.
  • By registering, the Member warrants that the information provided is accurate, current and complete.

Hereinafter referred to as "Member".

2Subject Matter

These Terms govern the Member's registration on the WORLDSMEHUB AI SOLUTIONS LTD platform, access to and use of the platform's services, the rights and obligations of both parties, and all related matters.

WorldSMEHub is a digital B2B (business-to-business) trade platform enabling SMEs (Small and Medium-sized Enterprises) to make joint purchases, establish commercial relationships, buy and sell products and services, access suppliers, and benefit from various business development tools.

3Definitions

TermDefinition
PlatformThe digital B2B trade platform accessible at www.worldsmehub.com.
MemberAny natural or legal person who has registered on the Platform and accepted these Terms.
Buyer MemberA Member who purchases products or services through the Platform.
Supplier MemberA Member who sells products or services or submits offers through the Platform.
ClusterA group of Members forming a joint purchasing arrangement.
Escrow SystemSecure payment infrastructure for commercial transactions.
ContentPhotos, text, documents and other materials uploaded by Members to the Platform.
Personal DataInformation relating to an identified or identifiable natural person.
SMESmall and Medium-sized Enterprise.

4Membership Requirements

4.1 Eligibility

To register on the Platform you must:

  • Be at least 18 years of age, or be an authorised representative of a legal entity;
  • Have full legal capacity to enter into binding agreements;
  • Hold a valid VAT/tax registration number;
  • Provide registration information that is accurate, complete and up to date;
  • Accept these Terms, the Privacy Policy and the GDPR Privacy Notice.

4.2 Admin Approval

All registration applications are reviewed by the Platform. WORLDSMEHUB AI SOLUTIONS LTD reserves the right to reject or defer any application without giving reasons. Members are notified upon approval and granted access to platform services.

4.3 Account Security

Members are solely responsible for maintaining the confidentiality of their login credentials. In the event of unauthorised access, Members must notify the Platform immediately. Any loss arising from sharing credentials with third parties is the Member's responsibility.

4.4 Membership Plans

The Platform may offer membership plans with different features. Plan details are published on the Platform website. WORLDSMEHUB AI SOLUTIONS LTD reserves the right to modify, update or introduce new plans.

5Member Obligations

5.1
Registration Data: Members warrant that all registration and profile information is accurate, current and complete. Members must promptly notify the Platform of any changes.
5.2
Commercial Transactions: Members are solely responsible for all commercial transactions, order commitments and payment obligations carried out through the Platform.
5.3
Tax & Legal Compliance: Members are responsible for fulfilling all tax and legal obligations arising from their commercial activities. The Platform provides only technical infrastructure and assumes no tax or legal liability.
5.4
Invoicing: Supplier Members are required to issue invoices and other commercial documents required by law for products or services sold through the Platform.
5.5
Platform Rules: Members agree to comply with all rules, policies and guidelines published by the Platform.
5.6
Third-Party Rights: Members agree not to infringe the intellectual property, personality or other legal rights of third parties in their activities on the Platform.

6Platform Obligations

  • Protect the security and confidentiality of Member information;
  • Take necessary technical measures for uninterrupted and secure platform operation (excluding scheduled maintenance and updates);
  • Facilitate Members' access to and use of platform services;
  • Evaluate Member complaints and requests within a reasonable timeframe;
  • Provide advance notice before updating these Terms;
  • Process personal data in accordance with applicable data protection legislation.

The Platform may temporarily restrict services for technical maintenance, updates or force majeure events. Members will be notified in advance where possible.

7Prohibited Activities

Members agree not to engage in the following activities:

Posting false or misleading information or content
Using another person's account credentials
Attempting unauthorised access to platform systems
Engaging in money laundering, smuggling or illegal activities
Sending spam or bulk unsolicited messages
Uploading software harmful to platform infrastructure
Sharing content that infringes copyright
Directing users to competitor or harmful platforms
Price manipulation or unfair competition
Collecting Members' personal data without consent
Selling prohibited goods or services under applicable law
Conducting extortion, threats or bullying via the Platform

If prohibited activities are detected, the Member's account will be suspended or deleted and legal action may be taken for damages.

8Fees & Payments

8.1 Basic Membership: Registration and access to basic features is free of charge.

8.2 Premium Services: Premium features such as promoted listings, advertising and advanced analytics may be subject to fees, which will be clearly stated on the Platform.

8.3 Commission: The Platform may charge a commission on sales made by Supplier Members at the rate specified in the applicable fee schedule.

8.4 Price Changes: Fee and commission rates may be changed with 30 days' prior notice.

8.5 Payment Security: Payments under the escrow system are processed through the Platform's designated secure payment infrastructure.

9Intellectual Property

9.1 All platform content (logo, design, software code, database, text, etc.) is owned by WORLDSMEHUB AI SOLUTIONS LTD and protected by copyright and other intellectual property laws.

9.2 By uploading content to the Platform, Members grant WORLDSMEHUB AI SOLUTIONS LTD a worldwide, non-exclusive, royalty-free licence to display, process, copy and distribute that content for platform operation purposes.

9.3 Members warrant that content they upload does not infringe any third-party intellectual property rights.

10Privacy

Members' personal data is processed in accordance with the General Data Protection Regulation (GDPR) and applicable data protection legislation. Please refer to our GDPR Privacy Notice and Privacy Policy for full details.

11Limitation of Liability

11.1 WORLDSMEHUB AI SOLUTIONS LTD acts solely as an intermediary technology platform and is not a party to transactions between Members.

11.2 WORLDSMEHUB AI SOLUTIONS LTD is not liable for damages caused by Members to each other, the validity of transactions, or undelivered goods or services.

11.3 WORLDSMEHUB AI SOLUTIONS LTD is not liable for service interruptions caused by force majeure events (natural disasters, cyberattacks, infrastructure failures, etc.).

11.4 WORLDSMEHUB AI SOLUTIONS LTD does not accept legal liability for content uploaded by Members to the Platform.

12Termination

12.1 By Member: Members may close their account and terminate these Terms at any time by contacting info@worldsmehub.com.

12.2 By Platform: WORLDSMEHUB AI SOLUTIONS LTD may suspend or delete a Member's account with prior notice, or immediately in urgent cases, for breach of these Terms, prohibited activities, prolonged inactivity or conduct contrary to public order.

12.3 Effect of Termination: All obligations accrued prior to the date of termination remain valid and enforceable.

13Dispute Resolution

The parties shall endeavour to resolve any disputes arising from these Terms amicably through negotiation in the first instance. These Terms are governed by and construed in accordance with the laws of the Republic of Turkey. Any dispute that cannot be resolved amicably shall be subject to the exclusive jurisdiction of the Istanbul Courts and Enforcement Offices.

14General Provisions

14.1 Entire Agreement: These Terms, together with the Privacy Policy and GDPR Privacy Notice, constitute the entire agreement between the parties.

14.2 Amendments: WORLDSMEHUB AI SOLUTIONS LTD reserves the right to amend these Terms at any time. Changes will be notified to Members in advance. Continued use of the Platform after notification constitutes acceptance of the amended Terms.

14.3 Severability: If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

14.4 Entry into Force: These Terms take effect on the date the Member completes registration on the Platform.

Last Updated: March 28, 2026 | These Terms have been prepared in accordance with applicable Turkish commercial law and international e-commerce regulations.

Have questions about this document?

You can reach our legal team.

Contact Us